{"id":5044,"date":"2026-04-06T14:33:18","date_gmt":"2026-04-06T14:33:18","guid":{"rendered":"https:\/\/new.hotel-la-cigale.com\/?page_id=5044"},"modified":"2026-04-06T22:53:27","modified_gmt":"2026-04-06T22:53:27","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/hotel-la-cigale.com\/en\/conditions-generales-de-vente\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<style>\n.cigale-cgv{\n  max-width: 800px;\n  width: 100%;\n  margin: 0 auto;\n  padding: 80px 24px;\n  background: #ffffff;\n  color: #141414;\n  font-family: \"Roboto\", Arial, sans-serif;\n  line-height: 1.6;\n}\n\n.cigale-cgv *{\n  box-sizing: border-box;\n}\n\n.cigale-cgv h1,\n.cigale-cgv h2,\n.cigale-cgv h3{\n  font-family: \"Varela Round\", Arial, sans-serif;\n  color: #141414;\n  margin-top: 0;\n}\n\n.cigale-cgv h1{\n  margin-bottom: 20px;\n  font-size: 36px;\n  line-height: 1.25;\n  font-weight: 700;\n  letter-spacing: -0.3px;\n}\n\n.cigale-cgv h2{\n  margin: 34px 0 14px;\n  font-size: 28px;\n  line-height: 1.3;\n  font-weight: 700;\n}\n\n.cigale-cgv h3{\n  margin: 24px 0 10px;\n  font-size: 22px;\n  line-height: 1.4;\n  font-weight: 600;\n}\n\n.cigale-cgv p{\n  margin: 0 0 18px;\n  font-size: 17px;\n  line-height: 1.6;\n  color: #212121;\n  font-family: \"Roboto\", Arial, sans-serif;\n}\n\n.cigale-cgv ul{\n  margin: 0 0 18px 18px;\n  padding: 0;\n}\n\n.cigale-cgv li{\n  margin-bottom: 8px;\n  font-size: 17px;\n  line-height: 1.6;\n  color: #212121;\n  font-family: \"Roboto\", Arial, sans-serif;\n}\n\n.cigale-cgv a{\n  color: #8f6b4f;\n  text-decoration: none;\n}\n\n.cigale-cgv a:hover{\n  color: #6f523c;\n  text-decoration: underline;\n}\n\n.cigale-cgv .cigale-cgv-kicker{\n  display: inline-block;\n  margin-bottom: 14px;\n  font-size: 12px;\n  font-weight: 700;\n  letter-spacing: 0.18em;\n  text-transform: uppercase;\n  color: #b08a5b;\n  font-family: \"Roboto\", Arial, sans-serif;\n}\n\n.cigale-cgv .cigale-cgv-intro{\n  margin-bottom: 28px;\n}\n\n.cigale-cgv .cigale-cgv-highlight{\n  margin: 28px 0;\n  padding: 22px 24px;\n  background: #f8f3ed;\n  border-left: 4px solid #b08a5b;\n  border-radius: 8px;\n}\n\n.cigale-cgv .cigale-cgv-highlight p{\n  margin: 0;\n}\n\n.cigale-cgv .cigale-cgv-note{\n  margin-top: 30px;\n  font-size: 15px;\n  line-height: 1.5;\n  color: #666666;\n}\n\n\/* TABLETTE *\/\n@media (max-width: 1024px){\n  .cigale-cgv{\n    width: 90%;\n    padding: 60px 20px;\n  }\n\n  .cigale-cgv h1{\n    font-size: 30px;\n    line-height: 1.2;\n  }\n\n  .cigale-cgv h2{\n    font-size: 24px;\n  }\n\n  .cigale-cgv h3{\n    font-size: 20px;\n  }\n\n  .cigale-cgv p,\n  .cigale-cgv li{\n    font-size: 16px;\n    line-height: 1.6;\n  }\n}\n\n\/* MOBILE *\/\n@media (max-width: 767px){\n  .cigale-cgv{\n    width: 90%;\n    padding: 40px 16px;\n  }\n\n  .cigale-cgv h1{\n    font-size: 26px;\n    line-height: 1.2;\n  }\n\n  .cigale-cgv h2{\n    font-size: 22px;\n  }\n\n  .cigale-cgv h3{\n    font-size: 18px;\n  }\n\n  .cigale-cgv p,\n  .cigale-cgv li{\n    font-size: 16px;\n    line-height: 1.65;\n  }\n}\n<\/style>\n\n<section class=\"cigale-cgv\">\n\n  <span class=\"cigale-cgv-kicker\">Conditions de r\u00e9servation<\/span>\n\n  <h1>Conditions d\u2019annulation, remboursement et non-pr\u00e9sentation<\/h1>\n\n  <p class=\"cigale-cgv-intro\">\n    Les pr\u00e9sentes conditions pr\u00e9cisent les r\u00e8gles applicables aux r\u00e9servations effectu\u00e9es aupr\u00e8s\n    de l\u2019H\u00f4tel La Cigale, notamment en mati\u00e8re d\u2019annulation, de remboursement, de non-pr\u00e9sentation\n    et de d\u00e9part anticip\u00e9.\n  <\/p>\n\n  <div class=\"cigale-cgv-highlight\">\n    <p>\n      Certaines offres, p\u00e9riodes ou tarifs sp\u00e9cifiques peuvent \u00eatre soumis \u00e0 des conditions\n      particuli\u00e8res plus restrictives, notamment en haute saison, lors des jours f\u00e9ri\u00e9s\n      ou d\u2019\u00e9v\u00e9nements sp\u00e9ciaux.\n    <\/p>\n  <\/div>\n\n  <h2>1. Tarif standard<\/h2>\n\n  <h3>Annulation<\/h3>\n  <p>\n    Toute annulation effectu\u00e9e moins de 48 heures avant la date d\u2019arriv\u00e9e est non remboursable.\n  <\/p>\n\n  <h3>Remboursement<\/h3>\n  <p>\n    Les r\u00e9servations effectu\u00e9es dans ce cadre ne sont pas remboursables.\n  <\/p>\n\n  <h3>Non-pr\u00e9sentation<\/h3>\n  <p>\n    En cas de non-pr\u00e9sentation (no-show), le montant total du s\u00e9jour sera factur\u00e9\n    et ne fera l\u2019objet d\u2019aucun remboursement.\n  <\/p>\n\n  <h2>2. Tarif semi-flexible (offre web \/ tarif r\u00e9duit)<\/h2>\n\n  <h3>Annulation<\/h3>\n  <p>\n    Ces offres sont non remboursables. Aucun remboursement ne pourra \u00eatre accord\u00e9\n    en cas d\u2019annulation, de modification ou de non-pr\u00e9sentation.\n  <\/p>\n\n  <h2>3. Offres promotionnelles<\/h2>\n  <p>\n    Les offres promotionnelles propos\u00e9es par l\u2019H\u00f4tel La Cigale sont non remboursables.\n    Aucun remboursement ne pourra \u00eatre accord\u00e9 en cas d\u2019annulation, de modification\n    ou de non-pr\u00e9sentation.\n  <\/p>\n\n  <h2>4. Haute saison, jours f\u00e9ri\u00e9s et \u00e9v\u00e9nements<\/h2>\n  <p>\n    Pendant la haute saison, les jours f\u00e9ri\u00e9s ou lors d\u2019\u00e9v\u00e9nements sp\u00e9cifiques \u00e0 La Croix-Valmer\n    et au Golfe de Saint-Tropez, toute r\u00e9servation devient non remboursable \u00e0 partir de 14 jours\n    avant la date d\u2019arriv\u00e9e.\n  <\/p>\n\n  <p>\n    Pass\u00e9 ce d\u00e9lai, aucun remboursement ne pourra \u00eatre accord\u00e9 en cas d\u2019annulation,\n    de modification ou de non-pr\u00e9sentation (no-show).\n  <\/p>\n\n  <p>\n    Les p\u00e9riodes concern\u00e9es sont d\u00e9finies par l\u2019H\u00f4tel La Cigale et peuvent \u00e9voluer\n    selon le calendrier touristique local.\n  <\/p>\n\n  <h2>5. D\u00e9part anticip\u00e9<\/h2>\n  <p>\n    En cas de d\u00e9part anticip\u00e9, les nuit\u00e9es r\u00e9serv\u00e9es et non consomm\u00e9es restent,\n    par principe, non remboursables.\n  <\/p>\n\n  <p>\n    Toutefois, \u00e0 titre commercial et \u00e0 la seule discr\u00e9tion de l\u2019H\u00f4tel La Cigale,\n    un geste peut \u00eatre accord\u00e9 sous la forme d\u2019un avoir utilisable pour un prochain s\u00e9jour,\n    selon les conditions d\u00e9finies par l\u2019\u00e9tablissement.\n  <\/p>\n\n  <p>\n    Cet avoir est personnel, non remboursable, non cessible et soumis \u00e0 une dur\u00e9e\n    de validit\u00e9 d\u00e9termin\u00e9e par l\u2019h\u00f4tel.\n  <\/p>\n\n  <h2>6. Cas de force majeure<\/h2>\n  <p>\n    En cas de situation exceptionnelle ou de force majeure, l\u2019H\u00f4tel La Cigale pourra proposer,\n    selon les circonstances :\n  <\/p>\n\n  <ul>\n    <li>un report de s\u00e9jour ;<\/li>\n    <li>un avoir valable jusqu\u2019\u00e0 12 mois ;<\/li>\n    <li>un remboursement exceptionnel.<\/li>\n  <\/ul>\n\n  <p>\n    Ces solutions restent \u00e0 l\u2019appr\u00e9ciation de la direction de l\u2019\u00e9tablissement.\n  <\/p>\n\n  <h2>M\u00e9diation \u2013 R\u00e8glement des litiges<\/h2>\n  <p>\n    En cas de litige relatif \u00e0 une r\u00e9servation ou \u00e0 un s\u00e9jour, le client est invit\u00e9\n    \u00e0 contacter en priorit\u00e9 l\u2019H\u00f4tel La Cigale afin de rechercher une solution amiable.\n  <\/p>\n\n  <p>\n    Conform\u00e9ment aux dispositions du Code de la consommation relatives au r\u00e8glement amiable\n    des litiges, le client peut, apr\u00e8s d\u00e9marche \u00e9crite aupr\u00e8s de l\u2019H\u00f4tel La Cigale\n    et \u00e0 d\u00e9faut de r\u00e9ponse satisfaisante dans un d\u00e9lai de 60 jours, saisir gratuitement\n    le M\u00e9diateur du Tourisme et du Voyage.\n  <\/p>\n\n  <p>\n    <strong>M\u00e9diation Tourisme et Voyage<\/strong><br>\n    BP 80 303 \u2013 75 823 Paris Cedex 17 \u2013 France<br>\n    Site internet :\n    <a href=\"https:\/\/www.mtv.travel\" target=\"_blank\" rel=\"noopener noreferrer\">www.mtv.travel<\/a>\n  <\/p>\n\n  <p>\n    \u00c0 d\u00e9faut d\u2019accord amiable, le litige pourra \u00eatre port\u00e9 devant les juridictions comp\u00e9tentes\n    du ressort du si\u00e8ge de l\u2019\u00e9tablissement, sauf dispositions l\u00e9gales imp\u00e9ratives contraires.\n  <\/p>\n\n<\/section>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Conditions de r\u00e9servation Conditions d\u2019annulation, remboursement et non-pr\u00e9sentation Les pr\u00e9sentes conditions pr\u00e9cisent les r\u00e8gles applicables aux r\u00e9servations effectu\u00e9es aupr\u00e8s de l\u2019H\u00f4tel La Cigale, notamment en mati\u00e8re d\u2019annulation, de remboursement, de non-pr\u00e9sentation et de d\u00e9part anticip\u00e9. Certaines offres, p\u00e9riodes ou tarifs sp\u00e9cifiques peuvent \u00eatre soumis \u00e0 des conditions particuli\u00e8res plus restrictives, notamment en haute saison, lors [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-5044","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions g\u00e9n\u00e9rales de vente | H\u00f4tel La Cigale<\/title>\n<meta name=\"description\" content=\"Consultez les conditions g\u00e9n\u00e9rales de vente de l\u2019H\u00f4tel La Cigale : r\u00e9servations, annulations, remboursement, no-show et conditions de s\u00e9jour.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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